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The Future of the CISO Role: Brand Trust and External Threats

The future of the CISO role

Most security leaders still measure their work in alerts, incidents, and controls. That work matters, but it is no longer the main thing your company expects from you.

The next stage of the CISO role has nothing to do with firewalls or cloud policies… it has everything to do with trust.

Boards and executive teams are starting to ask new questions.

  • What are you doing to protect the company’s reputation?
  • How are you keeping our leaders safe online?
  • How are you defending our brand when attackers impersonate us?
  • How fast can you detect misinformation before it spreads?

If you have not been asked these questions yet, you will be. The shift has already started across large companies in every industry.

Security teams are no longer judged only by how they protect internal systems. They are judged by how they protect the trust the business has earned with customers, partners, investors, and the public.

The New Attack Surface: Trust

For years, security has focused on internal assets, such as servers, endpoints, cloud accounts, identity systems, etc. Those areas are important, but they are not where most “trust-damage attacks” start.

Today, your real attack surface lives outside your network.

  • It lives on social media, news platforms, search results, paid ads, messaging apps, and online communities.
  • It lives on fake domains, fake profiles, and deepfakes.
  • It lives anywhere attackers can impersonate your brand, your products, or your people.

That is why the CISO role is expanding. Most companies can deal with a technical breach, but few are prepared to handle what happens outside their perimeter.

Things like:

  • A compromised social media account spreads misinformation before you can respond.
  • A fake executive profile tricks your employees or customers.
  • A lookalike website steals credentials and, unfortunately, your brand gets the blame.
  • A deepfake video call tricks your finance team into sending money.
  • A false news story about your company causes confusion or moves your stock price.

The Most Important Question for the New CISO Role

Boards used to ask about vulnerabilities, ransomware, and incident response plans. Now they ask about brand and reputation.

They also ask a simple question that many CISOs cannot answer: How are you protecting the trust we have built with customers?

Trust is one of the most critical assets for any organization because it:

  • Drives revenue
  • Shapes growth
  • Influences market position

That is why companies now expect security teams to protect the people and public assets that represent the brand.

How does it usually work?

  • Marketing owns visibility
  • Comms owns the message
  • Legal owns compliance
  • Security owns risk

What else are risks?

  • Brand abuse
  • Impersonation
  • Misinformation

The board sees that, and attackers, of course, know it.

Security leaders now need visibility and control over that new attack surface.

Brand Protection Is Becoming a Cyber Function

Five years ago, most brand abuse came from lookalike domains. Attackers would register a close variant of your domain name and use it for phishing, scams, or credential theft. That problem still exists, but it is no longer the main one.

What are the main threats now?

  • Executive impersonation is growing faster than domain impersonation
  • Fake accounts appear on LinkedIn, Instagram, and X
  • False news stories spread through search engines
  • Attackers set up paid ads that outrank your real website
  • Scam networks run full operations built on impersonation

The Global Anti Scam Alliance reported one trillion dollars in global scam losses in the last twelve months (2024).

This is no longer a small threat. It is an entire underground economy built on stolen trust.

For most attackers, impersonation is easier and more profitable than hacking a network.

As this shift continues, brand protection will not sit in marketing. It will sit in cyber.

Executives Are Now the Easiest Way In

Most executives have a full public footprint. Their profiles, interviews, press quotes, speaking events, and travel schedules are all online.

Attackers know this and use it to build impersonations.

How?

Attackers now use deepfakes to imitate leaders during calls or voice messages. Some of these attacks have led to large wire transfers and internal approvals that looked legitimate at first glance. The victims believed they were speaking with the right person because the voice and face looked close enough to real.

That is not rare anymore…

Why?

  • Voice cloning tools take minutes.
  • AI-generated profiles look legitimate.
  • Fake conference calls are convincing.
  • Public information makes impersonation simple.

Executives also move fast, rely on assistants, and expect quick support. Those habits create “trust shortcuts” that attackers use.

This is why executive protection is no longer a personal concern but a business risk.

Disinformation and Misinformation Are Now Core Business Risks

False information spreads faster than any attack vector we have ever seen.

You’ve probably heard about the following:

  • A fake announcement about tariffs moved the financial markets for a short period.
  • A compromised social media account at the SEC influenced the price of Bitcoin for about twenty minutes.
  • False job offers have targeted journalists and other public figures for months before anyone knew the truth.

These are much more harmful than technical incidents because they damage your reputation and customer trust.

Gartner predicts that disinformation security will become a formal discipline inside cyber over the next few years.

This prediction lines up with what companies are already experiencing.

  1. Marketing tools are not designed for risk
  2. PR teams do not track attacker behaviour
  3. Legal teams cannot detect issues early

Cyber teams are the only group with the skills and visibility to treat misinformation as a threat.

So, this is our prediction: Disinformation will not stay a media problem. It will become a core cyber function.

Why CISOs Must Own the Public/External Attack Surface

Your company already monitors internal systems. The gap is everything outside the network.

That is where attackers impersonate your brand, target your executives, and shape public narratives.

Security teams now need:

  1. Visibility into social, news, and community platforms: This is where false narratives and fake accounts begin.
  2. Visibility into new domain registrations and lookalikes: This is where phishing and scam sites start.
  3. Visibility into dark web and messaging channels: This is where leaked data, hate, or targeted risks show up.
  4. Takedown workflows: This is how you shut down threats.
  5. Cross-functional alignment with comms and legal: This is how you respond as one team.

Right now, most companies do not have this system in place… that is why attackers keep winning.

The Next Three Years Will Reshape the CISO Role

The profile of a modern CISO is shifting. The job is no longer about protecting internal assets; it is about protecting trust.

Security leaders will need to work closely with communications/marketing, compliance, and legal. More importantly, they will need clear playbooks for executive risk, brand abuse, and public disinformation. Beyond all that, they will need real-time visibility outside the firewall.

They will also need to answer new questions from the board.

  • Are we monitoring for impersonation?
  • Are we detecting fake profiles or fake ads?
  • Are we tracking news or social posts that could harm the company?
  • Are we prepared to respond when false information spreads?
  • Are we protecting the executive team from targeted attacks?

These questions signal the next stage of security leadership.

How CISOs Can Prepare Now

Your team does not need to solve everything at once. You only need a clear starting point.

This is what you can do:

1) Build an inventory of public-facing assets

  • Executives
  • Social accounts
  • Brand terms
  • Domains
  • Products
  • Apps

This becomes the baseline for all monitoring.

2) Establish collaboration with marketing, comms. and legal

You need shared criteria for abuse, impersonation, fraud, and misinformation.

You also need clear owners for each step of the response.

3) Monitor social media, news, and domain activity in real time

You cannot respond unless you see the threat, so you need to know what’s happening out there.

Learn more: Social Media Monitoring: Protecting Your Narrative Online

4) Treat impersonation like an incident

Use evidence capture, classification, and takedown requests.

Learn more: Brand impersonation takedowns

5) Protect your executive team

Monitor for fake profiles, hate speech, or targeted threats.

Executives are the highest value targets for impersonation.

Learn more: Executive Protection: Securing Leaders in the Digital Age

6) Educate your board

Explain the link between trust and revenue.

Show why brand protection is now part of cyber risk.

This shift will take time, but if you start now, you will be ready when your board expects it from you.

A Final Thought

Companies can protect systems without much trouble. However, protecting trust is harder… because trust is public and misinformation moves quickly.

This is why the CISO role is expanding.

Not because security teams asked for it, but because the risk now lives outside the perimeter.

If you want to prepare your team for this change, you need visibility into brand abuse, impersonation, and misinformation before they reach your customers.

Book a demo to see how Styx protects your brand, your executives, and your external attack surface.

FAQs

How is the CISO role changing?

The CISO role is shifting from protecting systems to protecting trust. Today, security leaders are expected to:

  • Defend the company’s reputation and brand

  • Keep executives safe online

  • Detect and respond to impersonation and misinformation

  • Protect the public-facing assets that shape how customers, partners, and investors see the company

Internal controls still matter, but they’re no longer the only measure of success.

What is the “trust attack surface”?

Your trust attack surface is everything outside your network that shapes how people see your company, including:

  • Social media, news coverage, search results, paid ads

  • Messaging apps, online communities, forums

  • Fake domains, lookalike sites, and scam landing pages

  • Fake executive or brand profiles

  • Deepfake calls, videos, or voice notes

Most “trust damage” starts here, not inside your firewall.

Why is brand protection becoming a cyber function?

Because attackers now make more money impersonating you than hacking you.

  • Executive and brand impersonation is growing faster than domain spoofing

  • Fake accounts appear across LinkedIn, Instagram, X, etc.

  • Scam ads and fake news often outrank or outrun your official channels

  • Global scam losses now sit in the trillions, and impersonation is a significant portion of it

Marketing, PR, and legal are not built to detect attacker behaviour. Cyber is the only function set up to treat brand abuse and impersonation as threats, not just “bad PR.”

Why are executives now one of the easiest ways in?

Executives come with a big public footprint and fast decision cycles. Attackers exploit that:

  • Public interviews, quotes, and schedules make impersonation easy

  • Voice cloning and deepfakes can be created in minutes

  • Fake profiles and fake calls look “good enough” to pass quick checks

  • Assistants and teams are used to moving quickly and trusting the source

Why should CISOs own the public attack surface, not just internal systems?

Because the gap today is outside the network.

Security teams are best placed to:

  • Monitor social, news, domains, dark web, and messaging channels for risk, not engagement

  • Detect fake profiles, fake ads, lookalike domains, and leaked data

  • Run evidence capture, classification, and takedown workflows

  • Work with comms and legal on a single, coordinated response

Marketing owns visibility, Comms owns the message, and Legal owns compliance.

Security owns risk… and brand abuse, impersonation, and misinformation are now clear risk categories.

What will boards expect from CISOs over the next three years?

Boards will move from “Are we patched?” to “Are we protecting trust?” They’ll expect clear answers to:

  • Are we monitoring for impersonation and fake profiles?

  • Can we detect fake ads, fake domains, and malicious news or social posts?

  • How fast can we respond when false information spreads?

  • How are we protecting the executive team online?

  • How does all of this tie back to revenue, brand, and market position?

These questions define the next stage of security leadership.

How can CISOs start preparing now?

You don’t need to solve everything at once; you need a clear foundation:

  • Build an inventory of public-facing assets

  • Set up cross-functional collaboration

  • Monitor social, news, and domain activity in real time

  • Treat impersonation like an incident

  • Protect the executive team explicitly

  • Educate the board

How can Styx help CISOs own this new attack surface?

Styx gives security teams one place to see and act on external risk:

  • Visibility into domains, social accounts, public assets, and impersonations

  • Detection of fake profiles, scam sites, and harmful content linked to your brand

  • Takedown workflows that support evidence, submission, and tracking

  • A single view of your external attack surface so you can move before customers are affected

If you want to prepare your team for this shift, book a demo to see how Styx protects your brand, your executives, and your public attack surface.

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